Coronavirus Update

We just wanted to write a small piece to tell people how things have changed, and what we are doing in order to make the Bexleyheath Osteopathic Practice “COVID-secure".

When the country went into lockdown at the end of March 2020 we closed our doors, not because legally we had to, but ethically we felt it was the right thing to do. We didn’t want to source Personal Protective Equipment (PPE) that the NHS needed so desperately, and we wanted to do our bit to protect the public.

Now as we are starting to understand the virus a little better we are back open with a “new normal”, so I just wanted to outline a couple of things you might notice when you come in for your osteopathic appointment.

We are currently spacing bookings to avoid any patient crossover and to allow us time to clean thoroughly the treatment table and surfaces as well as any other potential contact points (like door handles). Patients should wait outside the building until called in by the osteopath. This gives us time to be ready, and ensure contact with others is kept to a minimum. We are airing the room regularly to reduce the “viral load”.

We are asking patients (if at all possible…) to avoid using the toilet, so as to reduce the potential for contamination. Please consider this before you visit!

Personal Protective Equipment (PPE)- We are using facemasks (and ask that patients wear one too!), the osteopath will also be wearing an apron, gloves and possibly protective glasses. This will ensure that we are all as safe as possible. We continue to meticulously hand wash (obviously...), and also have sanitiser available, for regular use by everyone.

Patients are being screened for coronavirus before they attend via a phone call. We check they are not suffering from a persistent cough, fever or loss of smell/taste. We reserve the right to refuse treatment if there is any doubt about their health.

We have had to remove all of the towels and linen as they present a potential for infection, which leaves us with a wipeable table and pillows to help us clean thoroughly between sessions.

Regular Rapid Lateral Flow testing also helps us to be more confident that we are not asymptomatic carriers and are therefore safe to work.

We continue to attempt to make you as comfortable as possible during your osteopathic treatment, but we are sure that eveyone will understand that we need to maintain the most rigorous infection control protocols at this time.

The Bexleyheath Osteopathic Practice is committed to monitoring and following all current guidelines and government advice related to coronavirus to keep our patients, our osteopaths, and the community at large as safe as possible.

We look forward to welcoming you back soon. 

Please call us on 02082987122 if you need to book an appointment.

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© Bexleyheath Ostepathic Practice 2013